How We Make A Difference

As one of the UK’s leading charities providing essential specialist equipment and support to disabled and terminally ill children, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Our people are at the heart of everything we do, and we share a passion for making a real, lasting difference to children’s lives. We’re looking for innovative, forward-thinking team players who will thrive in a vibrant, fast-paced and caring organisation which really values the contributions of all of its people - and where no two days are the same.

If that sounds like you, we’d love to hear from you. We have rewarding roles available across a wide variety of areas, from retail to fundraising, warehouse to IT, finance to marketing, and whether you’re just starting out in your career or are looking for the next step in fulfilling your potential, a career at Newlife is more than just a job; it’s being part of something bigger.

Our Mission


Together, we will make life better for disabled and terminally ill children

Join Team Newlife

At Newlife, we are committed to making a lasting difference to the lives of disabled and terminally ill children across the UK - and you could be just the person we need to help us with that mission.


For more than 30 years, we have given brand-new high street items a second chance in an environmentally sustainable way. Our retail stores sell donated stock from our brand partners, which raises vital funds for our charity. Alongside retail, our charity operations consist of fundraising, volunteering, child & family support, and campaigning for a better future for disabled children.


We have rewarding roles available across all areas and whether you’re just starting out in your career or are looking for the next step in fulfilling your potential, a career at Newlife is more than just a job; it’s being part of something bigger. If that sounds like you, we’d love to hear from you. 

Working Here

Newlife aims to recruit and retain diverse, passionate people who have the necessary skills, knowledge and commitment to make a lasting difference.  


We offer a competitive salary and a range of additional benefits to staff including a package for all members of the team to support with health and wellbeing, career development , flexible working options, membership to the Newlife pension scheme, annual leave,  company sick pay and retail discount . 


  • Medicash health care plan
  • Flexible and hybrid working opportunities
  • Workplace pension scheme
  • Training and development opportunities
  • Retail discount
  • Company sick pay after qualifying period
  • Retail Trust membership including wellbeing support

Retail Trust Membership

All employees are covered by Newlife’s Retail Trust membership, which offers a range of resources to support your health and wellbeing.


From short-term counselling and mental health support, to advice on staying fit and healthy, as well as career development and financial aid, the Retail Trust membership opens up a world of support to ensure you can flourish in both work and life.

Retail Discount
 

Rewarding our employees is important to us here at Newlife, which means a generous discount at all Newlife stores from the day you join us; rising upon successful completion of your probationary period.

 

Plus, every payday means Team Treat - an even bigger discount in-store over payday weekend! And with every purchase making a difference to the lives of disabled children, you can feel good about a little splurge every now and then.

Medicash Healthcare
 

Our Medicash healthcare plan means money towards dental, optical and medical treatments, complementary therapies, prescriptions and more, and is available to all staff upon successful completion of your probationary period.


Your cover also extends to up to four dependent children, up to age 24, to give you that extra peace of mind. Just download the free ‘My Medicash’ app for quick access to your benefits, and to submit claims on the go.

Our People

“I am passionate about retail, and customer service in particular. I have worked in retail for over 20 years and working for Newlife has been such a breath of fresh air. I get to do what I love for such an important cause, and I have an amazing team supporting me who share my passion.”


Jodie, Store Manager

“It’s such a privilege to be able to spend my time really helping children and their families, and knowing that we’re making such a difference to their lives. I love getting the chance to talk to families and understand more about their needs. And the role is so varied, which means that no two days are the same; it’s demanding but incredibly rewarding.”


Kam, Child and Family Support Manager

“I work in the Fundraising Team at Newlife and it is such a rewarding job – not only do I get to raise vital funds for disabled and terminally ill children, I get to be out in the community meeting new people. I work closely with schools, businesses, community groups and amazing individual supporters. It’s a great opportunity to raise awareness of Newlife as well as raise funds. In our team we have various fundraising activities available such as challenge events and charity days.”


Lucy, Community Fundraiser

åç“I chose Newlife because of the amazing work the charity does for disabled children and their families. I love everything about my job; the staff, managers and customers make my job so enjoyable, and it’s great being able to help customers find what they want. I find coming to work so rewarding, and I look forward to my next shift..”


Carol, Sales Advisor

“Newlife is a great place to work with fantastic working hours. I’ve worked here for 17 years and have thoroughly enjoyed my time working here. The team are all friendly and helpful and work together to achieve charitable goals. Working at Newlife is rewarding, as I always feel as if I am making a difference every day. There are many opportunities to work in different departments, grow as an individual and progress within the charity.”


Brian, WarehouseTeam

Jodie, Store Manager

“I am passionate about retail, and customer service in particular. I have worked in retail for over 20 years and working for Newlife has been such a breath of fresh air. I get to do what I love for such an important cause, and I have an amazing team supporting me who share my passion.”

Kam, Child and Family Support Manager

“It’s such a privilege to be able to spend my time really helping children and their families, and knowing that we’re making such a difference to their lives. I love getting the chance to talk to families and understand more about their needs. And the role is so varied, which means that no two days are the same; it’s demanding but incredibly rewarding.”

Brian, WarehouseTeam

“Newlife is a great place to work with fantastic working hours. I’ve worked here for 17 years and have thoroughly enjoyed my time working here. The team are all friendly and helpful and work together to achieve charitable goals. Working at Newlife is rewarding, as I always feel as if I am making a difference every day. There are many opportunities to work in different departments, grow as an individual and progress within the charity.”

Carol, Sales Advisor

“I chose Newlife because of the amazing work the charity does for disabled children and their families. I love everything about my job; the staff, managers and customers make my job so enjoyable, and it’s great being able to help customers find what they want. I find coming to work so rewarding, and I look forward to my next shift..”

Lucy, Community Fundraiser

“I work in the Fundraising Team at Newlife and it is such a rewarding job – not only do I get to raise vital funds for disabled and terminally ill children, I get to be out in the community meeting new people. I work closely with schools, businesses, community groups and amazing individual supporters. It’s a great opportunity to raise awareness of Newlife as well as raise funds. In our team we have various fundraising activities available such as challenge events and charity days.”

Inclusion and Diversity

Our team is our strength, and we are committed to fostering a culture of inclusivity across the organisation. We value the individual and work hard to create a supportive and inclusive environment where our employees can reach their full potential, Everyone can feel like they belong at Newlife.


Sustainability: There is no planet B, which is why sustainability is a priority for us all at Newlife. Our retails stores prevent thousands of tonnes of brand-new clothing and homeware items from going to landfill by selling excess stock donated by major high street retailers and manufacturers. And since all profits go towards funding essential equipment for disabled and terminally ill children across the UK, we’re making a difference on many levels.

Health and wellbeing


Our colleagues’ wellbeing is a priority, and we want to support all of our people to live a healthy and happy life. We offer tips and resources to help colleagues look after their physical and mental health, with advice on everything from sleeping better and getting more exercise, to coping with stress and practising mindfulness.

Mental health first aiders


Our Mental Health First Aiders are on hand to help our people to look after their mental wellbeing. These trained colleagues are a point of contact for anyone who may be experiencing mental health concerns, and offer non-judgemental support and signposting to the appropriate professional assistance.

Career Development

At Newlife, we are passionate about helping our people to be the best they can be, developing their knowledge and skills ready for their next step within our organisation and in their careers.


Induction: From Day One, our colleagues are prepared for their Newlife journey through a thorough and comprehensive induction programme.


Personal development plan: Your manager will be on hand to support your development with regular one-to-one meetings to review your progress and highlight opportunities for progression.

 

Leadership training: We offer a series of workshops aimed at nurturing our managers and empowering them to develop as leaders, enabling them to proactively progress their teams.


Continued professional development: We help our colleagues to develop within their roles and grow their careers through training opportunities.

How to Apply

Feel like you’d be a good fit for Team Newlife? Then we’d love to hear from you. If you’re ready to make a difference, check out our current vacancies and fill in our application form to get started.


Need help applying?

If you have any difficulties in completing our online application form, or would prefer a paper version, just email our People Team on [email protected]


We are an Equal Opportunities employer, and are proud to be a Disability Confident employer. We are committed to creating a diverse working environment where everyone is welcome and will be appreciated for their contribution to our mission.

Current Vacancies

Looking for a new challenge? Want to use your talent and skills to make a difference? Ready to join #TeamNewlife? Browse our latest vacancies here:

Looking for a new challenge? Want to use your talent and skills to make a difference? Ready to join #TeamNewlife? Browse our latest vacancies here:


Deputy Manager (Assistant Store Manager)

High Wycombe Store

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